Privacy Policy
This document sets forth how RENOK Tobacco Co. collects, utilizes, stores, and safeguards personal information across our website, age verification services, and vault drop communications.
Strict 21+ Age Verification Protocol
RENOK strictly serves adult customers 21 years of age and older. We do not knowingly solicit, collect, or store personal data from minors. Any information submitted by individuals under 21 is promptly scrubbed from our records.
01Information We Collect
When you visit or place an order on RENOK, we may collect:
- Identity & Age Verification Data: Legal full name, date of birth, residential address, and government-issued ID details processed through our compliant third-party age verification provider.
- Order & Billing Details: Items purchased, shipping destination, order value, and encrypted transaction tokens (we do not store raw credit card numbers).
- Vault Drop Membership: Email address and optional mobile phone number if you subscribe to the Secret Drop List.
- Technical & Analytics Logs: IP address, device browser type, geolocation markers, and browsing engagement telemetry.
02How Your Data Is Utilized
Information gathered is strictly utilized for legitimate business, legal, and operational purposes:
- Processing, packaging, and dispatching orders with mandatory adult signature.
- Complying with state and federal laws including the PACT Act and tobacco sales regulations.
- Fraud detection, chargeback prevention, and verification of shipping legitimacy.
- Sending drop notifications, raffle updates, and exclusive access codes if opted in.
03Third-Party Sharing & Disclosure
RENOK will never sell, rent, or lease your personal information to marketing aggregators. We only share necessary data with trusted service providers:
- Age Verification Providers: Secure automated verification networks certified for 21+ tobacco compliance.
- Carrier Logistics: Freight and postal carriers contracted for tamper-evident packaging and adult signature capture.
- Law Enforcement & Regulatory Authorities: In cases where disclosure is required by subpoena, search warrant, or applicable statute.
04Data Security & Storage
All transactional traffic is encrypted via 256-bit SSL/TLS encryption. Sensitive databases are segmented behind multi-factor cloud firewalls. Age verification logs are retained strictly for the duration mandated by applicable regulatory reporting laws.
05Your Consumer Rights & Opt-Out
Depending on your jurisdiction, you may request access to, correction of, or deletion of your personal contact data. You may unsubscribe from Secret Drop List communications at any time via the one-click link at the bottom of our emails or by contacting privacy@renok.live.